Privacy Policy
We are committed to protecting your privacy and personal information.
Last Updated: January 1, 2025
1. Introduction
At MoveStore Pro ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our moving and storage services or visit our website.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information
- Contact information (name, address, email address, phone number)
- Billing and payment information
- Moving details (origin and destination addresses, inventory lists)
- Identification information for secure storage access
- Communications with our team
2.2. Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, clicks)
- Location data if permitted by your device
- Cookies and similar technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services
- To communicate with you about your move or storage
- To process payments and prevent fraud
- To improve our services and website
- To send promotional offers and information about our services (with your consent)
- To comply with legal obligations
- To protect our rights, property, and safety
4. How We Share Your Information
We may share your information with:
- Service providers who help us deliver our services (payment processors, IT services)
- Professional advisors (lawyers, accountants, insurers)
- Government authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in Section 10.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
MoveStore Pro
123 Moving Drive
Springfield, IL 62701
Email: privacy@movestorepro.com
Phone: (217) 555-1234